The Life of a Custom Paper Bag (or Custom Box)

Quoting Process –

We take every quote serious and realize the opportunity within each one. Many times, we are sent back to the drawing board to create different cost effective prices to help a customer. With any paper bag, specs are created from the bag or the bag idea and used to quote pricing. We offer our best pricing and most competitive pricing we can offer the first time. We do not believe in wasting our time or the customer’s time going back and forth – we give you our best first time around. Many times we do go back to the drawing board but it is usually due to specs changing.

Receiving the Order –

Once we have been awarded the business, we gather the PO and the artwork and send all the information to the Factory. The Factory works on an artwork layout from the artwork sent. This layout is the first stage in quality control. The layout shows the size bag(s), art layout on the bag, centering, text information, fonts and colors.

Creating Your Custom Bags –

Once this layout is approved by the customer, the Factory begins making the plates for the order. After plates are made, the Factory will set up to make prototypes (proofs) for the customer. These are ACTUAL bags and much like production samples - everything down to the handles on the bag. This proof is sent to the customer for “proofing”. If any changes to colors, handles, artwork, sizing, or layout is needed; this is the time to make all changes. After the bag is approved, the Factory begins production. The Lead Time for receiving the artwork layout is within a few days after the artwork is received. Proof bags usually take 1-2 weeks after art layouts are approved. All Printing Production of bags is done by machine and this is the only part NOT done by hand. After the bags are printed, all the work is done by HAND. The “bags” or “sheets of paper printed” are individually put through the die cut machine to incorporate the fold lines. The sheets of paper are then folded, given top/bottom boards, and glued into the shape of bags. The handles are cut, attached and tied. Each knot is individually hand tied! This is the reasoning behind the longer lead times for paper bags done overseas. Production time for bags to be printed, laminated, folded, glued and tied usually takes 4-6 weeks. The next 1-2 weeks is given for packing each case with individual poly packs of the bags, case packing the bags and getting them ready for shipping out.

Once the bags leave the Port, the time spent on the water is usually 4-5 weeks until the container reaches a US Port. Our Staff works hard to make sure all paperwork, fees and customs clearance releases are done before the bags reach the Port, if possible. We know our customers are anxious for their bags and we want to strive for fast delivery getting them their product.

Receiving Your Order –

Thus, the entire true “process” of creating and producing bags takes 12-14 weeks in total. Many times depending on the Job Boards, we are able to rush certain jobs and/or make better lead times. We look at each order on a case by case basis and discuss these options and terms during the quoting process.

We work with different warehouses throughout the United States. Unless an order is a 20 or 40-foot container of bags, each bag order is delivered to the final destination in cases marked and palletized. We pride ourselves on communication. We keep our customers updated on arrival dates changing, Customs Exam Holds, Port back up delays, etc so the customer is updated as we get the information. We maintain this same communication until the product is delivered to the final destination.

Thank You For Your Order –

We are a smaller company but we work in a big way to meet your needs. We feel we are better than the bigger companies in some ways. We are not so big that “red tape” hampers decisions, we use more time in maintaining open communication, and quite frankly…we CAN NOT AFFORD to lose you as a customer. We care about each customer – TINY to huge – and treat each the same on a customer service and quality level.

We value our relationship with each customer. We look forward to working with you and we thank you for the opportunity.
 

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	Packaging Concepts International 301 Central Ave. # 395 Hilton Head Island, SC 29926	E-mail:    Phone:    Fax:	tammy@pcibags.com 877-754-4309 843-686-5770 843-686-5868